Refund Policy

Refund


You have the right to request a refund within 7 days of receiving the item.


Refund cycle: The order amount will be refunded to your account within 3-7 working days after you apply for a refund.


Refund Amount: Your payment amount consists of the order amount and shipping.


①The cost of the shipping part cannot be refunded to you;


②After deducting 3% credit card handling fee;


③Conditions to be met for refund:


a) The goods you received do not match your order information, or are damaged;


b) The product you received does not match the description of the product;


c) It has not been used, and the goods are kept in good condition, including the hang tag.


Refund process:


1. Contact the customer service of our website, and the customer service will apply for a refund and solve other problems for you.


2. Write down the phone number/email of the order and the order ID on the paper. put in the package.


3. The refund will be completed within 3-7 working days after receiving your refund request. It is worth noting that the arrival time of different credit card companies will vary.


Cancellation Policy

Please note that we cannot cancel your order if we have already shipped it. 


our contact details


Email: shop.repica@gmail.com